Extending Customer Care via Whole-Home Service Assurance
Value-added monitoring and management of subscriber services can differentiate one service provider from another, and cable operators need the ability to deploy and monitor devices and services while resolving service issues. With whole-home service assurance, you can offer value-added services that extend customer care and create closer subscriber relationships.

Leverage Business Logic to Improve Operations and Enhance Productivity
Automation of network monitoring and remote device and services management is central for cable operators in order to drive delivery of personal media experiences to the digital home customer. But automation is not a one-size fits all solution; there is variability in service packages, in networks, in standards, and in the myriad of vendor devices deployed in the field. Implementation of business logic via automated scripts can ensure a high quality personalized media experience for subscribers while driving down the cost of customer care.

Offer Value-Added Home Networking Solutions with SURFboard® CPE
Motorola offers simple-to-deploy and easy-to-operate integrated Wi-Fi® SURFboard CPE solutions that allow cable operators to extend the reach of their broadband networks and develop closer business relationships with residential and commercial subscribers.

Deploying Digital Voice Solutions for Multi-Dwelling Units and Multi-Tenant Facilities
Cable operators can now more effectively compete with carriers by offering data and voice services to multiple subscribers within a single facility. Increase revenues and market share by deploying modular, environmentally hardened eMTAs to support multiple commercial or residential subscribers within a single building.

Follow Me TV™ and Whole-Home Media Mobility
After years of increased consumer demand for DVR and On-Demand services, the next wave of home entertainment and media consumption calls for place-shifting of video and media content to anywhere in the home. Innovative technologies like Motorola’s Follow Me TV enable the sharing of digital media among connected devices throughout the home and beyond.

Managing the Move to tru2way™ and DTA
Migration to a tru2way platform presents an opportunity to offer innovative, interactive programming that reaches subscribers with tru2way-certified devices. The challenge is to deploy and manage the tru2way system upgrade with minimal risk and downtime. Similarly, DTA (Digital Transport Adapter) implementation is a compelling opportunity for cable operators to reclaim significant analog bandwidth for new digital services, but the challenge is to manage the transition to a DTA platform with minimal disruption to the subscriber.

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